Useful Words and Phrases for Writing Formal Letters in English

Useful tips for letter writing or, to be more precise, phrases which you may need when writing a formal letter


FORMAL LETTERS

STARTING

  • We are writing you with reference to (the above order).
  • With reference to your advertisement/letter of 10 March……
  • We are pleased to have your inquiry of 25 of July….
  • We acknowledge the receipt of your letter dated 12 April …..
  • With reference to your letter inquiring about…
  • With reference to our telephone conversation yesterday (about…),…
  • We wish to remind you that…..
  • I am writing this letter to request the cancellation of........
  • I am writing this letter to complain in the strongest terms about the poor service that I have received from your company.

 ACTION

  • Please advise us as soon as the…….
  • Please open a ………….in favour of (name of the company)……….
  • Payment can be made on any basis acceptable to you.
  • Could you please supply us with information about the company’s standing.
  • We have been informed (by one of our clients) that……….
  • We regret to inform you, (however,) that….
  • Please accept our apologies for the inconvenience caused.
  • We must insist on…
  • Please note that the closing date/deadline for the ……… is 30 September, so will you please complete the attached forms and return them as soon as possible.
  • Any information you supply will be treated confidentially.
  • May we remind you that your statement is still outstanding.
  • Will you kindly balance your account promptly.
  • We are puzzled to have had no remittance from you.
  • You already have an overdraft of….
  • Please give the matter your immediate attention.
  • We will be left with no alternative but to (take legal action)… unless payment is received within the next seven days.
  • Our circumstances do not allow us to wait/to go on waiting any longer.
  • Please look into the matter.
  • We were dissatisfied to find that….
  • We shall have to terminate the contract.
  • On examination we have found…
  • We greatly appreciated your patience in this matter.

ENCLOSURES AND ATTACHMENT

  • We would be grateful if you could forward/send any further information (you may have) about…. (products and terms of payment/this case)
  • We will be pleased to supply any further information you require.
  • We are sending the herewith the……
  • We look forward to doing business to our mutual advantage.
  • We would like to make a decision on this as soon as possible.
  • In the meantime, we suggest that you call the ………
  • We hope to meet your requirements.
  • Please send us by return the terms and conditions on …………..
  • For purposes of quick contact a reply by telephone would be appreciated.
  • We look forward to the opportunity of being at your service.
  • Could you please let us know in your earliest convenience whether the above terms and conditions are acceptable for you.
  • We hope that the matter will be settled to our mutual satisfaction.
  • We very much hope that you will be able to…..
  • I would be grateful if you could spare me a few minutes.
  • As our demand/request/issue is very urgent, a quick answer would be appreciated.
  • Would you (also forward details of charges)………. at your earliest convenience?
  • I should/would be pleased if you could send me …….
  • We trust/hope you will find this condition acceptable.
  • If there is any other information you need, please do not hesitate to contact us at the above e-mail address.
  • Thanking you in advance.
  • I would be most grateful if you would reply as soon as possible so that this matter can be resolved to everyone's satisfaction.
  • Please find enclosed….
  • I am enclosing…….
  • Please find attached….

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Useful Words and Phrases for Writing Formal Letters in English

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