Definition:
- Business letters are formal paper communications between, to or from businesses
- Business letters are sometimes called “snail-mail” (in contrast to email which is faster).
- Business letters includes: Letter, Memo, Fax, Email
Who write business letters?
- Letters are written from a person/group, known as the sender
to a person/group, known in business as the recipient. - Some examples of senders and recipients:
business «» business
business «» consumer
job applicant «» company
citizen «» government official
employee «» employee
staff member «» staff member
Why write business letters?
- To persuade
- To inform
- To request
- To express thanks
- To remind
- To recommend
- To apologize
- To congratulate
- To reject a proposal or offer
- To introduce a person or policy
- To invite or welcome
- To follow up
- To formalize decisions
I. How to write a business letter?
II. Some common errors in business writing that you should notice
1. Colloquialism
Use of informal phrases in business writing is a major error.
Ex:
- Mr.brown kicked the bucket on x day.
- Mr. Brown died on x day.
2. Dated
Writing Dated on is incorrect but is used commonly.
Ex:
- Thank you for writing the letter dated on 17-March-2010.(Incorrect)
- Thank you for writing the letter dated 17-March-2010. (correct)
3. Over and More Than
The word over is used for describing a physical position.
Ex:
The bridge led over the pond.
Wrong usage:
Over 50 males participated in the race.
Correction:
More than 50 males participated in the race.
4. Wordy Expressions
Using wordy expressions when a small one can do, is another common mistake
Ex:
- Due to the fact that she was attending the meeting…
Or
- Since she was attending the meeting…
5. Possessive form and contractions
The possessive form of it is often mixed with its contraction.
Its -> possessive form of it
It’s -> contraction for it is
Ex:
When is our next meeting. Please confirm its date. ( v )
When is our next meeting. Please confirm it’s date.( x )
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